Thought Leadership
Michael joins the conversation, 'Online Retail for a New Generation of Shoppers - How Artificial Intelligence Will Humanize the Digital Experience' at NRF '24 Retail’s Big Show.
Read Algolia’s blog post 'Enhancing Customer Engagement: The Role of Conversational Commerce', authored by Michael. A precursor to his NRF appearance on behalf of Algolia.
Watch Michael’s keynote 'What Gear am In? Shifting priorities to keep up to speed with today’s shifting consumer behaviors' at 2023 California Grocers Association (CGA) Strategic Conference.
Watch Michael share his expertise during an eMarketer Tech-Talk webinar with guest Jason Goldberg, chief commerce strategy officer at Publicis Groupe, and eMarketer host, Nancy Taffera-Santos.
Watch Michael on the Modern CTO’s video podcast where he discusses the origins of conversational commerce, how it’s transforming the way we interact with the market, and why authenticity matters more in today’s commerce climate.