Areas of Focus

Michael Klein is a trusted executive advisor to enterprise brands and was named a 2024 Top Retail Expert by Rethink Retail. As a global business leader with deep expertise in the technology and consumer industries, he is known for authenticity and getting to the heart of the matter. He has a wealth of experience in marketing, merchandising, technology, customer experience, Ecommerce, and digital transformation.

In his most recent corporate role, Michael was the Global Director of Industry Strategy & Marketing for the Adobe Digital Experience business unit, where he led the GTM strategy targeting retail clients.  

Michael’s retail expertise is vast. He was a senior merchant and marketer for specialty brands including William-Sonoma, Harry & David, Discovery Channel Stores, eLuxury.com (LVMH Group), Dean & DeLuca, and wine.com. For over 20 years, he consistently delivered positive comp store sales and margin growth for these high-value retailers.

Throughout his career as a merchant, consultant, and executive advisor, Michael worked with Fortune 500 brands across the globe, spanning all sub-industries of retail from department stores, apparel, footwear, and luxury to home improvement, grocery, health, beauty, cosmetics, specialty and more.

As a thought leader in global commerce Michael regularly contributes to industry events. He is an active member of the NRF Digital Council.